Shipping policy
Effective Date: June 26, 2026
Welcome to HESTAGE. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders are processed from Monday to Saturday, excluding public holidays.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details (where available).
Shipping Coverage
HESTAGE currently ships across India.
At this time, we do not offer international shipping unless otherwise stated on our website.
Estimated Delivery Time
Estimated delivery times are:
- Metro Cities: 3–5 Business Days
- Other Locations: 5–7 Business Days
- Remote Areas: 7–10 Business Days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been dispatched, tracking information will be shared through email or SMS (where available).
You can use the tracking details to monitor the status of your shipment.
Delivery Attempts
Our courier partners may make multiple delivery attempts.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us.
Additional shipping charges may apply for re-shipping such orders.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
HESTAGE is not responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
Damaged or Missing Packages
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please include:
- Order Number
- Photos of the package
- Photos of the product (if damaged)
We will review your request and assist you as quickly as possible.
Delayed Deliveries
While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control.
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping, please contact us:
Brand: HESTAGE
Website: https://hestage.shop/
Email: amdsupercash@gmail.com